Contact Us

You will find most of the answers you require in our Frequently Asked Questions section.

General Enquiries

You can email us at customerservices@travelex.com  

Order Questions

If you have reserved currency and have a question about your order, please contact the store you selected to collect your order from.

Currency Availability

If you have a question about currency availability, please contact your local store.

Questions about Travelex

If you have a question about the Travelex business, please visit our Corporate website.

Cash Passport Customers

If you are a Cash passport customer and require assistance, please visit the Cash Passport website.